Your Feedback Matters
The Miami Springs Police Department is committed to providing professional, respectful, and accountable service to everyone we serve. We welcome feedback from our community—whether you would like to recognize an employee for exceptional service or submit a complaint regarding an interaction with a member of our department.
Your comments help us celebrate outstanding performance, strengthen public trust, and continually improve the quality of our service.
Submit a Commendation
If an employee went above and beyond, demonstrated professionalism, or made a positive impact on your experience, we encourage you to let us know. Recognizing exceptional service allows us to acknowledge employees who exemplify our department's values.
File a Complaint
If you believe an employee acted improperly or failed to meet the standards of the Miami Springs Police Department, we encourage you to report your concerns. Every complaint is taken seriously and reviewed thoroughly, fairly, and objectively.
Commendation and complaint forms may be submitted by mail, in person, or by email.
Mailing Address
Miami Springs Police Department
201 Westward Drive
Miami Springs, FL 33166
Email: AdminStaff [at] mspd.us (AdminStaff[at]mspd[dot]us)
Your voice is important, and we appreciate the opportunity to better serve our community.